Refund policy
30-day refund window; terms apply
Paid purchases have a 30-day refund request window if you have not completed more than one full test after purchase. Applicable statutory rights still apply.
How to request a review
To request a refund, contact support with your purchase email and Stripe receipt reference. Do not send card details.
Contact supportNo official-result guarantee
Pass Protection is not included. Refund requests concern your purchase from us, not IRCC fees or third-party costs. Learn about Pass Protection.
Refund questions
What is the usage condition?
Request a refund within 30 days if you have not completed more than one full test after purchase.
Is Pass Protection included?
No. Current plans do not include a refund program tied to an official test result.
Official test format
Citizenship test at a glance
- Questions
- 20
- Time allowed
- 45 minutes
- Passing score
- 15 / 20Correct answers
- Format
- Multiple choiceIncludes true/false
- Official guide
- Discover Canada
PassCitizenshipTest.ca is an independent study and practice tool. It is not affiliated with IRCC or the Government of Canada. The official study guide is Discover Canada, available free from the Government of Canada. Read the official guide.
No practice website can guarantee your official test result.
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