Pass Protection: transparent rules before promises
Not currently offered — Current purchases do not include Pass Protection. We do not promise a refund tied to an official test outcome.
The refund policy that applies today
You may request a refund within 30 days if you have not completed more than one full test after purchase. Read the conditions and contact support to review your request. Read the refund policy.
What a future program would need to disclose
Before any protection is offered, eligible plans, required preparation, deadlines and evidence requirements must be defined clearly. Progress on this device is not proof of eligibility.
Pass Protection would be a limited refund program, not a guarantee of your official IRCC test result. Purchase-time terms would not be replaced retroactively.
Official test format
Citizenship test at a glance
- Questions
- 20
- Time allowed
- 45 minutes
- Passing score
- 15 / 20Correct answers
- Format
- Multiple choiceIncludes true/false
- Official guide
- Discover Canada
Frequently asked questions
Does my purchase include Pass Protection?
No current plan includes this program. Our ordinary refund policy applies; check its conditions before paying.
Can a practice site guarantee my official result?
No. A refund program is a commercial policy, not a guarantee of an IRCC test result.
Should I send my official result document?
No. We do not collect official result documents for an unavailable program. For an ordinary refund request, contact us with your receipt reference.
PassCitizenshipTest.ca is an independent study and practice tool. It is not affiliated with IRCC or the Government of Canada. The official study guide is Discover Canada, available free from the Government of Canada. Read the official guide.